Category Archives: Management

Hard and soft skills needed in 2020

Boss vs leader

How to pick the best for a team

5 phrases better than ‘I’m sorry’ in professional contexts

coworker administrative assistant

Lindsay Tigar

  • Everybody makes mistakes, and it’s important to apologize when you’ve messed up.
  • But you should be intentional when apologizing in an office setting; if you’re constantly apologizing, people may lose respect for your work.
  • Recognizing when you need more resources or asking for clarification don’t require the qualification of an apology.

In professional settings, we all lose our confidence sometimes. This is especially true when we feel as if we’ve missed the mark, or perhaps, our manager is out in left field and we aren’t sure on how to reel them back in. In an effort to soften the impact or to give an excuse on why you’re imperfect, many will utter two little words that do more harm than good: “I’m sorry.” Here’s the deal: When you have something to apologize for, you should. But if you’re throwing around those words without giving a second thought, you diminish the respect of others in your performance and in your ability to do your job.

Regardless of where you stand on the corporate ladder, you must be your own biggest cheerleader and support system, and if you’re always bowing your head down in defeat — you won’t receive the promotions and praise you’ve earned.

Here, executives on better responses than “I’m sorry.” :

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Google discovered the traits of best managers

Scott Mautz, Inc

Google CEO Sundar Pichai speaks during the keynote address of the Google I/O conference in Mountain View, Calif., Tuesday, May 7, 2019. (AP Photo/Jeff Chiu)
  • Google set out to prove that it didn’t need managers with Project Oxygen, but it was a failure.
  • In the process, however, the company realized the value of managers who guide their team to success.
  • Here are the 10 characteristics Google found essential to make a great manager, including being inclusive and having the confidence to make decisions.

It’s not every day you learn of a really smart company setting out to prove that managers don’t matter. But that’s exactly what Google did with Project Oxygen.

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